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Help center
Common questions, setup guides, and troubleshooting.
Attendance
How do I set up the front-desk QR?
Can non-members pay for a day pass at the door?
Getting Started
How do I register my gym?
What is included in the free trial?
How do I invite staff?
Member Management
How do I add a new member?
How do I freeze a member?
Member Portal
How do members log into the portal?
How do I customize the member portal for my gym?
Payments
Can members pay online?
How do I record a cash payment?
Is there a refund policy?
Plans & Billing
Can I upgrade my plan?
What's the difference between monthly and annual billing?
Security
How secure is my data?
Can I export my member data?
Settings
How do I change my gym's timezone?
Technical
Does GymProHub work offline?
